Patient Relations

Part of our commitment to providing health care services that are innovative, progressive, and focused on the well-being of patients includes collaborating to support active involvement in health care decisions.  We believe providing safe, quality health care is the responsibility of everyone on the health care team.  We also believe that patients play a vital role in making care safe and effective by staying informed, engaged with the health care team and involved in their health care decisions and needs.

Please tell us about your recent experience at Exeter Hospital by contacting Rosanne Swanson, our patient relations coordinator.  We carefully consider all patient feedback as we continuously strive toward providing excellent care for our patients.

While you may also receive a survey from National Recent Corporation (NRC) or Press Ganey, we would appreciate any personal comments or recognition of our employees you would be willing to provide.


Patient Relations Coordinator
603-580-6913 (direct line)
 

Exeter Hospital
5 Alumni Drive
Exeter, NH 03833

If you would like to make a donation to Exeter Hospital's general fund in recognition of a staff member who provided you with exceptional service, please visit our Donations page. 

If you wish to pursue your concern about your care further, you may contact:

Medicare Quality Improvement Program                                                            

KEPRO BFCC QIO- Rock Run Center

Beneficiary and Family Centered Care -Quality Improvement Organization (BFCC-QIO) Program

5700 Lombardo Center Drive, Suite 100

Seven Hills, OH 44131

Toll- Free Phone: (888) 319-8452

Local Phone: (216) 447-9604

TTY: (855) 843-4776

Toll-Free Fax: (844) 878-7921
 

Or

NH Department of Health and Human Services           DNV Healthcare Certificate / March 2015-2018
Health Facilities Licensing Unit
129 Pleasant Street
Concord, NH 03301
Phone: 603-271-9039

Patient Resources