News & Events > Fraudulent Phone Calls Appearing to be from Exeter Hospital

Fraudulent Phone Calls Appearing to be from Exeter Hospital

Rockingham Community Members:

Please be aware we have received notice that there have been a number of reports of fraudulent phone calls within our communities appearing to be from Exeter Hospital. The caller ID that is being used contains number ranges within the Exeter Hospital range so the person receiving the call sees Exeter Hospital as the caller ID. The callers are “Spoofing” the Exeter Hospital numbers and the calls are not originating from the hospital. The topic of these fraudulent calls range from winning a vacation, credit card offers, and even credit bureaus and tax fraud.

Exeter Hospital has alerted the authorities and we are actively working to resolve this issue. If you receive a call from Exeter Hospital with similar messaging, please contact your local police department.

What is Spoofing?

"Spoofing" occurs when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity. Spoofing is often used as part of an attempt to trick someone into giving away valuable personal information so it can be used in fraudulent activity or sold illegally. U.S. law and FCC rules prohibit most types of spoofing.

What you can do if you receive a suspicious call.

You may not be able to tell right away if an incoming call is spoofed. Be careful about responding to any request for personal identifying information. Use your instinct, just hang up if it feels suspicious.

Never give out personal information such as account numbers, Social Security numbers, mother's maiden names, passwords or other identifying information in response to unexpected calls or if you are at all suspicious.

If you get an inquiry from someone who says they represent a company or a government agency seeking personal information, hang up and call the phone number on your account statement, in the phone book or on the company's or government agency's website to verify the authenticity of the request.

caution if you are being pressured for information immediately.

If you have a voice mail account with your phone service, be sure to set a password for it. Some voicemail services are preset to allow access if you call in from your own phone number. A hacker could spoof your home phone number and gain access to your voice mail if you do not set a password.