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Patient Relations


Part of our commitment to providing health care services that are innovative, progressive, and focused on the well-being of patients includes collaborating to support active involvement in health care decisions.  We believe providing safe, quality health care is the responsibility of everyone on the health care team.  We also believe that patients play a vital role in making care safe and effective by staying informed, engaged with the health care team and involved in their health care decisions and needs.

 

Please tell us about your recent experience at Exeter Hospital by contacting Rosanne Swanson, our patient relations coordinator.  We carefully consider all patient feedback as we continuously strive toward providing excellent care for our patients.

While you may also receive a survey from National Recent Corporation (NRC) or Press Ganey, we would appreciate any personal comments or recognition of our employees you would be willing to provide.

Rosanne Swanson
Patient Relations Coordinator
603-580-6913 (direct line)
 

Exeter Hospital
5 Alumni Drive
Exeter, NH 03833

If you would like to make a donation to Exeter Hospital's general fund in recognition of a staff member who provided you with exceptional service, please visit our Donations page


If you feel your issue is not addressed or resolved you may also contact:

Beneficiary and Family Centered Care
Quality Improvement Organizations (BFCC-QIO)

9090 Junction Drive, Suite 10
Annapolis Junction, Maryland 20701
(866)815-5440   TTY: (866)868-2289
Fax for Appeals: (855)236-2423
Fax for All Other Reviews:  (844)420-6671

Or

DNV Healthcare                                               DNV Healthcare Certificate / March 2015-2018
400 Techne Center Drive
Suite 100
Milford, OH 45150
1-866-523-6842