Part of our commitment to providing health care services that are innovative, progressive, and focused on the well-being of patients includes collaborating to support active involvement in health care decisions. We believe providing safe, quality health care is the responsibility of everyone on the health care team. We also believe that patients play a vital role in making care safe and effective by staying informed, engaged with the health care team and involved in their health care decisions and needs.
We want patients to know that if they have any unresolved concerns about the quality or safety of the care we provide, they can contact:
Exeter Hospital Patient Relations Coordinator
603-580-6913, Monday – Friday from 8:00am to 4:30 pm.
If after contacting patient relations, you feel your issue is not addressed or resolved you may also contact:
Beneficiary and Family Centered Care
Quality Improvement Organizations (BFCC-QIO)
9090 Junction Drive, Suite 10
Annapolis Junction, Maryland 20701
(866)815-5440 TTY: (866)868-2289
Fax for Appeals: (855)236-2423
Fax for All Other Reviews: (844)420-6671