Occupational Health Services

At Exeter Hospital, the Art of Wellness extends into the business community through the Center for Occupational and Employee Health (COEH). The health needs of the workplace is the singular focus of the COEH clinic.

Over the past 22 years, the COEH clinic has established trust in meeting the needs of seacoast area businesses. Specialists in workplace health issues, we offer objective, comprehensive treatment and quality care for your employees while maximizing the effectiveness of every health care dollar spent.

Many companies on the seacoast are working with COEH to manage all of their occupational health needs. As your partner, we will design a personalized plan to meet specific needs of your organizations.

MANAGEMENT OF WORK RELATED INJURY OR ILLNESS

COEH provides prompt, same day treatment for work related injuries.

Work related injuries are managed in our clinic during regular business hours and through the Exeter Hospital Emergency Department (ED) during off hours. We collaborate with our ED staff to ensure consistent management of work related injury any time of day or night.

The best way to minimize the risks of work related injuries is to get the best treatment, as soon as possible, by health care professionals that understand the workers' compensation
system.

PHYSICAL EXAMINATIONS

• Pre-Placement / Pre-Employment
• Medical Surveillance
• Respiratory Qualification
• Department of Transportation (DOT)
• Firefighter / Police
• Lead
• Hazardous Materials
• Return to Work
  

TESTING

• Vision
• Audiogram
• Spirometry
• Laboratory
• Drug / Alcohol Testing (Medical Review
  Officer)

IMMUNIZATIONS

• Hepatitis A, B
• Tetanus
• Flu
• TB / PPD

We would like to be your "go to" partner for all of your workforce health needs. Businesses large and small can benefit through an association with COEH and Exeter Hospital realizing reductions in workers' compensation costs, improved hiring practices and better regulatory compliance.

Meeting the Department of Transportation (DOT) regulations for medical certification and drug and alcohol testing is easy when you work with the Center for Occupational and Employee Health. One phone call to COEH will provide the resource you need to assist in developing and implementing your program.

• DOT Physical Examinations
• Drug and Alcohol Testing
• Drug and Alcohol Random Selection Services
• Substance Abuse Professional (SAP)
• Supervisory Training / Employee Education
• Employee Assistance Program
  

DOT Physical Examination: Clinicians knowledgeable about DOT regulations.

Drug and Alcohol Testing: COEH uses a SAMHSA/DHHS Certified Laboratory with Certified Drug Screen Collectors and Breath Alcohol Test (BAT) Collectors.

Drug and Alcohol Random Selection Services: Two options available to meet regulatory standards for random selection programs.

• DOT Small Business Consortium - COEH manages a random selection pool for independent contractors, small and mid size companies.
• Independent DOT Program - COEH will manage your company's random selection program independently.

Benefits of having COEH provide your Random Selection Program:
Random Selection Services
Record Maintenance
Statistical Reports
Expert Resource
Substance Abuse Policy Template
Annual Supervisory Training
Discounted Drug Tests

Substance Abuse Professional (SAP): When a positive drug or alcohol test occurs, COEH has a SAP available to evaluate the employee and make recommendations regarding education, treatment, follow-up testing and aftercare.

Supervisory Training: Group trainings are available annually to meet regulations for Supervisory Education and Driver’s Education.

Employee Assistance Program (EAP): Heath Watch EAP is an affordable service providing assessment and problem solving for employees with personal problems, including substance abuse, as well as assisting their organizations in dealing with troubled employees. EAP is a valuable benefit and management tool.

For more information on the Center for Occupational and Employee Health please contact(603) 580-7344 or e-mail Rose Phillips

CLINIC LOCATION:

6 Hampton Road

Exeter, NH 03833

(603) 580-6635

• Reviewing personnel policies and assisting with EAP policy writing
• Consulting with managers and supervisors about the most effective ways to
  manage troubled employees
• Assisting employees who are demonstrating job performance problems
• Providing a full array of promotional materials and training as needed, building EAP
  awareness with employees
• Assisting both employees and their household members with assessment, short-term problem-solving, and referrals to appropriate community and counseling providers, when needed. Three and six session models available.
• Coaching for management and leadership skills

Critical Incident Stress Management (CISM)

The EAP staff are trained to provide timely response to workplace trauma, accidents, or crises. These services begin with a telephonic assessment to determine the best plan for the organization. The response is often a structured group educational meeting with all employees affected by the critical incident. This may be followed with individual debriefing sessions for employees who are interested. This service is FREE to an organization with our EAP contract. This service is also available on a fee-for-service basis.

Substance Abuse Professional (SAP)

The Behavioral Risk Management staff includes a Substance Abuse Professional (SAP). She provides the DOT required SAP evaluations for CDL drivers who fail DOT alcohol and drug tests. This process can only be provided by a
clinician with the DOT accepted SAP designation. This service is FREE for all covered drivers included in our EAP contracts. This service offering is also available on a fee-for-service basis.

Organizational Consultation and Training

The Behavioral Risk Management consultants work with managers on how best to deal with work performance and risk issues due to behavioral health issues (question of mental health and substance abuse). This service is part of our EAP contract but is also available on a fee-for-service basis.

The consultants also provide workshops on wellness and health education
topics. A certain number of workshops can be included in our EAP contract
with an organization. These trainings are also available on a fee-for-service
basis:

Examples of training topics include:

• Stress Management: series of one - three sessions
• Sexual Harassment: for supervisory staff; for employees
• Conflict Management Skills
• Depression in the Workplace
• Coaching Supervisors in Having Difficult Conversations

Other training programs can be designed for the specific needs of the company.

Workplace health programs provide management for both work injury/illness and personal medical concerns. Their quality and convenience encourage higher participation in preventive health and wellness programs and wiser health care decisions, both for the employer and the employee. The benefits of COEH providing health services at the workplace include reduced medical costs, reduced recordable injury rates, lost time, and the use of outside health care providers.

COEH can customize an onsite program to fit the needs of your organization. Our recommendation can be as simple as providing an occupational health nurse to staff your medical office or as comprehensive as a full service clinic. In addition to our experienced, highly credentialed staff, COEH has access to resources at Exeter Hospital and a knowledge base built through decades of experience providing workplace health services to New Hampshire businesses.

WORKSITE PROGRAM

We can help you create a worksite that profits from our health and safety services. COEH specializes in staffing, managing and operating workplace health centers within the budget of both small and large employers.

• Injury treatment and management
• First aid and emergency response training and team maintenance
• Immunizations, vaccinations
• Acute symptom treatment and management
• Case management
• Mandatory surveillance program management
• Ergonomic program support

By bringing this range of worksite health services together, and managing them with a proactive approach fortified by the time-tempered foundation of best practice, COEH rewards employers with benefits that include:

• Healthier employees
• Reduced workers' compensation and short term disability costs
• Increased workforce productivity
• Reduced long-term risk
• Assured compliance

Worksite services include resources from Exeter Hospital:

• Expanded provider services
• Onsite health coaching, wellness and prevention programs
• Wellness Programs

Take left at bottom of ramp.
Approximately 1/3 mile, take right onto Hampton Road.
COEH is 1 mile on right

FROM PORTSMOUTH - Route 95 South

Take Exit 2 to Route - 101 West - Exeter, Hampton (merge right toward Manchester/Concord)
Take Exit 12 to Route 111.

Take left at bottom of ramp.
Approximately 1/4 mile, take right onto Hampton Road.
COEH is 1 mile on right

FROM PORTSMOUTH - Route 33 South

Take 33 South.
After the 101 overpass, get into left lane.
Turn left at 1^st set of traffic lights onto Holland Way.
Take left onto Hampton Road.
COEH is ¼ mile on the left.

FROM MANCHESTER - Route 101 East

Take Exit 11.
Turn right at end of ramp onto Portsmouth Avenue, get into left lane
Turn left at 1^st set of traffic lights onto Holland Way
Take left onto Hampton Road
COEH is ¼ mile on the left.